Support
Frequently asked questions
Is QRScan free?
Yes. QRScan is completely free, with no ads and no hidden paid features.
Does the app need an internet connection?
No. QR code/barcode scanning is processed entirely offline, right on your device.
Does the app save the codes I've scanned?
Yes, your scan history is stored locally on your device so you can easily review it later. You can clear your history anytime in the app's settings.
The camera isn't working when I scan — what should I do?
Go to iOS Settings → QRScan → Camera and make sure camera access is enabled.
Can I scan a code from an existing photo?
Yes. You can pick a photo containing a QR code/barcode from your photo library to scan instead of using the camera directly.
How do I report a bug or suggest a new feature?
Please email us using the contact info below — the more detail you provide, the faster we can help.